Terms of Use – My24Hr

Overview

This website is owned and operated by My24Hr Wellness Private Limited (“My24Hr,” “we,” “us,” “our”). By visiting the site or purchasing a product, you use our “Service” and agree to all terms, conditions, policies, and notices below (“Terms of Service” or “Terms”). We may change, suspend, or discontinue any part of the site without notice. Access may be limited at times.

Section 1. Online Store Terms

• You must be at least the age of majority in your state or have a guardian’s consent for any minor who uses this site.
• Do not use our products for illegal purposes or break any laws.
• Do not upload viruses, malware, or harmful code.
• Breaking these rules will lead to immediate termination of your Services.

Section 2. General Conditions

• We may refuse service to anyone, at any time, for any reason.
• Except for card details, your content may travel across networks unencrypted and be adapted to technical requirements.
• You must not copy, sell, or exploit any part of the Service without our written permission.
• Headings are for convenience only.

Section 3. Communication

You give us permission to contact you by email, SMS, phone, or WhatsApp about:

• Your orders and deliveries
• Account or service updates
• Newsletters and promotions (you can unsubscribe anytime)

Section 4. Privacy Policy

Our Privacy Policy explains how we use your data. By using this site, you confirm that all information you provide is true and that you consent to the data practices described there.

Section 5. Prohibitions

You must not:

Engage in criminal activity or encourage it.
Spread viruses, malware, or abusive content.
Hack, corrupt data, or annoy other users.
Violate intellectual‑property rights.
Send spam or unsolicited promotions.
Disrupt the performance of this website.

We will report violations to law‑enforcement agencies and may disclose your identity.

Health Disclaimer

Our Ayurvedic products are not meant to diagnose, treat, cure, or prevent disease. If you are pregnant, nursing, on medication, or have a chronic condition, consult a physician before use. Individual results vary. My24Hr holds a valid AYUSH licence but is not liable for adverse effects caused by misuse.

Section 6. Intellectual Property

All content, software, images, and text on this site are owned by My24Hr or its licensors. You may view or print content for personal use only. You may not reproduce, distribute, or use it commercially without written permission.

Section 7. Terms of Sale

• All orders depend on product availability and price confirmation.
• Dispatch times may vary due to postal delays or events outside our control.
• You must be 18+ and the authorised cardholder to place an order.
• Prices may change; foreign currency costs can fluctuate.

Section 8. Our Contract

• After you order, you receive an email acknowledging receipt (not acceptance).
• The contract forms only when we email you that your items have shipped.
• Only items in that confirmation email are included in the contract.

Section 9. Pricing and Availability

• We try to keep all prices and descriptions accurate, but errors may happen.
• If we find a price error, we will contact you to confirm or cancel your order.
• Delivery costs (if any) are shown at checkout.

Section 10. Payment

• We authorise your card at checkout to ensure funds are available.
• Your card is charged once the order is confirmed for dispatch.

Section 11. Third‑Party Links

• We may link to sites we don’t control. We aren’t responsible for their content or policies.
• Issues with third‑party products must be resolved with those third parties directly.

Section 12. Fraudulent or Declined Transactions

• Our payment partners and security team monitor for fraud.
• Fraudulent users will have accounts cancelled and may face legal action.
• We may delete suspect accounts and decline orders without liability.

Section 13. Disclaimer of Warranties & Liability Limits

• We provide the site and products “as is” and “as available.”
• We do not guarantee uninterrupted, error‑free service.
• My24Hr is not liable for direct, indirect, or consequential damages beyond the maximum extent allowed by law.

Section 14. Reviews & Feedback

• Any comments you post become our property.
• We may use, modify, or publish your feedback without compensating you.
• Your comments must not violate any third‑party rights or contain offensive material.

Section 15. Modification of Terms

We may update these Terms at any time. The latest version will always be available on this page. Continuing to use the site after changes means you accept the new Terms.

Section 16. Indemnification

You agree to indemnify and hold My24Hr, its affiliates, and staff harmless from any claim arising from your breach of these Terms or your violation of any law or third‑party rights.

Section 17. Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

Section 18. Termination

We may suspend or terminate your access if you violate these Terms. Obligations incurred before termination survive.

Section 19. Waiver

If we fail to enforce any right under these Terms, it doesn’t waive our right to act later.

Section 20. Dispute Resolution

These Terms are governed by Indian law. Any dispute shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

Section 21. Entire Agreement

These Terms and any referenced policies make up the entire agreement between you and My24Hr and replace any prior agreements.

Questions?

📧 Email us at info.my24hr@gmail.com